Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for shopping at Lifeon-ltd. This Shipping Policy explains how LIFE ON WHEELS CYCLES LIMITED processes and delivers your orders.

1. Company Information

LIFE ON WHEELS CYCLES LIMITED

Company Number: 10560525

Address:

Suite 1A

40 King Street

Manchester

M2 6BA

United Kingdom

Phone: +44 7537 130141

Email: support@Lifeon-ltd.com

2. Order Processing

All orders are typically processed within 1 to 24 hours after payment has been successfully completed.

Order Cut-Off Time: 5:00 PM (Greenwich Mean Time - GMT)

Orders placed after the daily cut-off time will be processed on the next business day.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer. If your order is significantly delayed, we will notify you using the contact information provided with your order.

3. Delivery Times

After your order has been dispatched, standard delivery within the United Kingdom typically takes 2–4 business days.

Please note that delivery times are estimates and may vary depending on:

Courier operations
Weather conditions
Public holidays
Remote delivery locations
Circumstances beyond our reasonable control

4. Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email. Where available, tracking information will also be provided so you can monitor your delivery.

5. Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

6. Delivery Delays

While we strive to meet our estimated delivery times, delays can occasionally occur due to circumstances beyond our control.

We are not liable for delays caused by:

Courier service disruptions
Severe weather
Customs or regulatory inspections (where applicable)
National holidays
Force majeure events

7. Lost or Damaged Parcels

If your order arrives damaged or you believe it has been lost in transit, please contact us as soon as possible so we can investigate the issue with the shipping carrier and work toward a resolution.