Frequently Asked Questions
Everything you need to know about shipping, returns, order tracking, and support.
How long does shipping take? +
After your order has been dispatched, standard delivery within the United Kingdom typically takes 2–4 business days.
How can I track my order? +
Orders are typically processed within 1 business days. Once dispatched, you can track your package anytime on our Track Order Page.
What payment methods do you accept? +
We accept all major payment methods, including credit/debit cards and secure online checkout options. All transactions are fully encrypted.
Can I return or exchange an item? +
Yes! Returns or exchanges must be requested within 90 days from the date of delivery. Once received and inspected, we process refunds within 7 business days. Learn more on our Refund Policy Page.
Can I cancel or change my order? +
If your order hasn't been processed yet, you can contact us immediately to request changes or cancellation via our Contact Page.
How can I contact customer support? +
You can reach our dedicated support team via email at support@Lifeon-ltd.com, phone at +44 7537 130141, or through our Contact Page.